Level 3 Diploma for Customer Service Specialist (RQF) TQUK

This subject is broken down into 80 topics in 8 modules:

Understanding Customer Service Environment 10 topics
Principles of Business 10 topics
Managing Personal and Professional Development 10 topics
Resolving Customer Service Problems 10 topics
Understanding Customers and Customer Retention 10 topics
Principles of Team Leading 10 topics
Sales Techniques and Negotiation Skills 10 topics
Delivering Customer Service on Social Media 10 topics

8
modules
80
topics
0
words of revision content
0+
minutes of audio lessons

This page was last modified on 28 September 2024.

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Diploma for Customer Service Specialist (RQF)

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Diploma for Customer Service Specialist (RQF)

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