A Level Business Edexcel

This subject is broken down into 80 topics in 21 modules:

  1. Meeting Customer Needs 3 topics
  2. The Market 2 topics
  3. Marketing Mix and Strategy 5 topics
  4. Managing People 5 topics
  5. Entrepreneurs and Leaders 4 topics
  6. Raising Finance 4 topics
  7. Financial Planning 5 topics
  8. Managing Finance 5 topics
  9. Resource Management 5 topics
  10. External Influences 6 topics
  11. Business Objectives and Strategy 3 topics
  12. Business Growth 2 topics
  13. Making Business Decisions 4 topics
  14. Influences on Business Decisions 4 topics
  15. Assessing Competitiveness 3 topics
  16. Managing Change 3 topics
  17. Globalisation 4 topics
  18. Global Markets and Business Expansion 6 topics
  19. Global Marketing 3 topics
  20. Multinational Corporations 3 topics
  21. Maths Skills 1 topics
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  • 21
    modules
  • 80
    topics
  • 28,061
    words of revision content
  • 3+
    hours of audio lessons

This page was last modified on 28 September 2024.

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Business

Meeting Customer Needs

The Market

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The Market

  • The market comprises all potential customers for a product or service. It's made up of individuals, businesses, or organisations that have a specific need or want, and the monetary means to satisfy it.

  • The size of a market is determined by the number of potential customers and the overall value they represent in terms of sales. This can change over time due to various factors, such as population growth, economic conditions or changes in preferences.

  • Market segmentation divides a market into distinct groups that share similar needs and characteristics. These segments can be based on demographic, geographic, psychographic (lifestyle and personality) and behavioural factors.

  • Targeting involves picking one or more of these segments and developing products that specifically meet their needs. For a business to effectively do this, it first needs to understand who its target customer is, what they want, how they behave and what motivates them.

  • Positioning is how a product or service is differentiated in the mind of the customer. Companies aim to create a unique image or impression in the customer's mind regarding its brand or product.

  • Market orientation refers to a company's approach to doing business. A market-oriented company bases its products and operations around the needs and wants of its customers, constantly adapting to market trends and consumer demands.

  • The marketing mix, also known as the 4Ps (Product, Price, Place, Promotion), is a tool that businesses use to meet the needs of their customers. Each 'P' represents a specific tactic that can be modified to reach a company's target market effectively.

  • Product refers to what a business sells. In order to meet customers' needs, a product must be of high quality, reliable and innovative.

  • Price is the amount that customers are willing to pay for a product. It determines a company's profits and must be set in a way that provides value to customers, while also covering production costs and delivering a profit.

  • Place refers to how, where, and to who a product is sold. Having a product available in a location or format that's convenient for customers is crucial.

  • Promotion is how a business communicates with its target market. Promotions can include advertising, public relations, sales promotions and direct marketing.

  • Customer satisfaction is crucial for business success as it often leads to repeat purchases, positive word of mouth and customer loyalty. It's achieved by meeting or exceeding customer expectations.

  • Businesses often use market research to understand their customers. This helps them to design and deliver products that meet customer needs more effectively. Research can take a variety of forms, including surveys, focus groups, and web analytics.

  • A business's marketing strategy plays a crucial role in how they meet customer needs. This strategy forms the basis for all marketing decisions and drives the company's efforts to satisfy its customers.

  • Products life cycle consists of introduction, growth, maturity and decline stages. At each stage, the needs and preferences of customers can change, so businesses must adapt accordingly.

Course material for Business, module Meeting Customer Needs, topic The Market

Business

External Influences

Government Policy and the Economy

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Government Policy and the Economy

  1. Government policy refers to the actions or intentions of the government which affect the economy. These policies can have a significant impact on businesses.

  2. The principal aim of government economic policy is to create a stable environment for businesses to operate in.

  3. There are two main types of policy used by governments to influence the economy: fiscal policy and monetary policy.

  4. Fiscal policy refers to the use of government revenue collection (taxation) and expenditure (spending) to impact the economy. For example, a government may lower taxes to encourage spending and stimulate economic growth.

  5. Monetary policy involves the management of interest rates and total supply of money in circulation and is generally carried out by central banks. Lowering interest rates can encourage borrowing and investment, leading to economic growth.

  6. The government can also influence the economy through supply-side policies, designed to improve the efficiency of an economy and create a better climate for businesses. This could include labour market reforms, tax cuts or deregulation.

  7. Government intervention can also come in the form of regulation, affecting the way businesses operate. Examples include legislation on minimum wage, health and safety requirements, and environmental standards.

  8. Exchange rate policy can impact businesses trading internationally. A strong currency makes imports cheaper but exports more expensive. Conversely, a weak currency makes exports cheaper but imports more expensive.

  9. Trade policy, including tariffs, quotas, and trade agreements, can also affect businesses by altering the costs associated with importing and exporting goods.

  10. Changes in policy often aim to counteract the business cycle - periods of economic growth (boom) followed by economic contraction (recession).

  11. Economic stability promotes business confidence. Unpredictable or volatile policies can deter investment and growth, causing instability in the market.

  12. The impact of government policy on businesses can be both direct (e.g. changes in tax rates) and indirect (e.g. increased consumer confidence leading to higher sales).

  13. It’s crucial for businesses to understand and anticipate government policy, and to be prepared to adapt their strategies accordingly.

  14. There is often a time lag between the implementation of economic policies and their effect on the economy, meaning businesses have to anticipate future conditions.

  15. Policy decisions can also have unintended consequences which businesses need to be aware of. For example, a rise in the minimum wage may lead to increased prices or reduced employment.

  16. Political factors also impact the economy, policies can shift dramatically with changes in government. Businesses need to be mindful of the political climate and anticipate possible policy changes.

Course material for Business, module External Influences, topic Government Policy and the Economy

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