iGCSE Business Studies CAIE

This subject is broken down into 25 topics in 6 modules:

  1. Understanding Business Activity 5 topics
  2. People in Business 4 topics
  3. Marketing 4 topics
  4. Operations Management 4 topics
  5. Financial Information and Decisions 5 topics
  6. External Influences on Business Activity 3 topics
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  • 6
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  • 25
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  • 9,229
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  • 1+
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This page was last modified on 28 September 2024.

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Business Studies

Understanding Business Activity

Business Activity

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Business Activity

Business Activity and Classification

  • Business activity comprises actions undertaken by organisations for the production, sale or distribution of goods or services.
  • Primary sector: Involves acquiring raw materials. For example, farming, mining, fishing.
  • Secondary sector: Involves manufacturing or construction. Here raw materials are converted into finished goods or products.
  • Tertiary sector: Involves providing services to other people and businesses. Examples include banking, retailing, education.

The Business Enterprise and Objectives

  • A business enterprise is an organisation which is involved in commercial, industrial or professional activities.
  • Understanding business objectives is key, as they dictate the direction and scope of the organisation.
  • Common business objectives include: Profit maximisation, business expansion or growth, survival, social objectives, shareholder value, customer satisfaction.

Business Environment

  • The business environment includes all factors, internal and external, that influence how a business operates.
  • Internal environment is comprised of factors within the organisation that can be controlled. For instance, personnel, company policy, capital assets are some examples.
  • External environment holds factors external to the business which cannot be controlled. It includes aspects like political factors, legal issues, economic factors, socio-cultural forces, technology, competition.
  • An enterprise should be adaptable to changing environmental factors to secure its long-term survival and growth.

Business Structure and Organisation

  • Understanding business structure is essential as it provides a blueprint of how different components and levels within a business interact and operate.
  • Key types of business structures include: Sole traders (run by single individual), Partnerships (business owned by two or more people), Private Limited Companies (owned by shareholders and run by directors, shares not available to public), Public Limited Companies (similar to private limited companies, but shares are available to the public).
  • Operational function, human resources function, marketing function and finance function are the four key components of organisational structure.

Business Planning and Growth

  • Strategic planning includes setting objectives, analysing the business environment and developing a roadmap for achieving the goals.
  • Business growth can be organic (through increasing output, enhancing sales, opening new branches) or inorganic (through mergers, acquisitions or takeovers).
  • Understanding business cycle is crucial as it affects overall economic environment which in turn influences business growth and profitability.
  • Bundling and branding, improving product quality, entering new markets, price adjustment are several strategies for growth.

Role of Business in Society

  • Businesses play a critical role in society from creating jobs, paying taxes, innovating, contributing to economic growth and general welfare.
  • Business enterprises are expected to follow ethical codes and corporate social responsibility.
  • Corporate Social Responsibility involves businesses making decisions that are ethical beyond the scope of law, protecting the interest of both stakeholders and general public. It embraces eco-friendly practices, contribution to community development, ensuring fair practices and respect for workers' rights.

Course material for Business Studies, module Understanding Business Activity, topic Business Activity

Business Studies

Operations Management

Production of Goods and Services

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Production of Goods and Services

Production of Goods and Services

Definition and Classification of Production:

  • Production refers to the tasks, processes, and operations involved in converting inputs (like raw materials, labour, and capital) into outputs (goods and services).
  • Depending on the nature and use of the final output, production can be classified into different types: Primary, Secondary, and Tertiary.

Production Methods:

  • Job Production: It is when a single product is made at a time, tailored to the customer’s specific requirements. This method is normally used for customised products, like wedding dresses or custom-made furniture.
  • Batch Production: It involves production of a group or 'batch' of similar products together. This is commonly used in industries like baking or clothing.
  • Flow Production (or mass production): This method is used for large-volume production where the process is continuous and products are identical, such as in car manufacturing.
  • Cell Production: This is a blend of the other methods where workstations are organised in 'cells'. Each cell is responsible for a significant part of the finished product, often used in large assembly operations.

Factors Influencing the Choice of Production Method:

  • Nature of the Product: If the product is unique and requires specific craftsmanship, job production would be suitable.
  • Quantity of Output Required: For producing goods in high quantities, flow production is optimal.
  • Cost: Flow production might have higher initial setup costs, but per unit cost eventually decreases due to economies of scale.
  • Skill Level of the Workforce: If workers have high levels of skill and versatility, job or cell production may be suitable as they offer variability and job enrichment.

Quality Control and Assurance:

  • Quality Control: It refers to checking products as they are produced to ensure that they meet stated quality standards. This may involve sample testing during various stages of the production.
  • Quality Assurance: This is a distinct approach, aiming at 'getting things right first time'. All staff take responsibility for quality, aiming to prevent poor quality products or services from being produced in the first place.

Lean Production:

  • An approach to management that aims to improve efficiency and effectiveness by eliminating waste (e.g. wasted resources or time), reducing lead time, and increasing flow. Lean production methods include Just-In-Time (JIT), Kaizen, and Total Quality Management (TQM).

Just-In-Time (JIT) Production:

  • A production method that seeks to produce items exactly when they are needed in the production process, not before or after. JIT aims to reduce costs by minimising the amount of goods and materials held in stock.

Kaizen (Continuous Improvement):

  • A strategy where employees are encouraged to come up with small, incremental changes to improve efficiency and quality in production. This is seen as a more human and less disruptive method to drive improvement.

Total Quality Management (TQM):

  • A management approach that seeks to improve quality by involving all employees in looking for ways to improve product/service quality and performance. An emphasis is put on continual improvement.

Course material for Business Studies, module Operations Management, topic Production of Goods and Services

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