Level 1 Award in an Introduction to Working in Customer Service (RQF) TQUK

This subject is broken down into 50 topics in 5 modules:

  1. Understanding the Organization 10 topics
  2. Interpersonal and Personal Skills for Customer Service 10 topics
  3. Dealing with Customers 10 topics
  4. Understanding Customers and Customer Retention 10 topics
  5. Communicating with Customers 10 topics
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  • 5
    modules
  • 50
    topics
  • 0
    words of revision content
  • 0+
    minutes of audio lessons

This page was last modified on 28 September 2024.

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Award in an Introduction to Working in Customer Service (RQF)

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Course material for Award in an Introduction to Working in Customer Service (RQF), module , topic

Award in an Introduction to Working in Customer Service (RQF)

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Course material for Award in an Introduction to Working in Customer Service (RQF), module , topic

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