Level 2 Certificate in Principles of Business Administration (RQF) TQUK

This subject is broken down into 60 topics in 6 modules:

  1. Principles of Business Administration 10 topics
  2. Business Communication 10 topics
  3. Business Documentation 10 topics
  4. Project Management 10 topics
  5. Resource Management 10 topics
  6. Customer Service 10 topics
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  • 6
    modules
  • 60
    topics
  • 21,778
    words of revision content
  • 2+
    hours of audio lessons

This page was last modified on 28 September 2024.

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Certificate in Principles of Business Administration (RQF)

Principles of Business Administration

Understanding Organizational Structures

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Understanding Organizational Structures

Understanding Organisational Structures

Basics of Organisational Structures

  • An organisational structure defines how activities such as task allocation, coordination, and supervision are directed towards the achievement of organisational aims.
  • The structure depends entirely on the organisation's objectives and the strategy chosen to achieve them.
  • Bureaucracies, hierarchies, and matrix structures are common types of organisational structures.

Features of Organisational Structures

  • Clear role definitions and responsibilities: Allows all personnel to understand their roles and the roles of others.
  • The chain of command: This keeps intermediaries from bypassing their superiors.
  • Clear lines of communication: Necessary for accurate, direct communication.
  • Flexibility: To keep up with business environment changes, the structure must adapt.

Bureaucratic Structures

  • Bureaucratic structures have a certain degree of standardisation.
  • Often, they are better suited for large-scale organisations
  • They can be less flexible, which could hamper the organisation's growth if it plans to diversify or expand.

Hierarchal Structures

  • A hierarchal structure is commonly used within companies, with different levels of staff from the chief executive officer (CEO) down to non-managerial levels.
  • One of the main features of this structure is the clear line of command in the form of decision making. Decision making tends to be slower therefore, as it must pass through each layer of the structure.

Matrix Structures

  • A matrix structure is essentially a cross between bureaucratic and project-based structures.
  • It entails employees working on multiple projects in different capacities but still having a basic 'home' department.
  • Matrix structures can assist in improving efficiency and resource utilisation.

Importance of Organisational Structures

  • Effective organisational structures can improve efficiency and deliver greater clarity for everyone within the organisation.
  • They shape corporate culture and influence how an organisation learns, performs, and changes.
  • By deciding on a suitable structure, businesses can ensure that their operations run smoothly and their goals are more likely to be reached.

Course material for Certificate in Principles of Business Administration (RQF), module Principles of Business Administration, topic Understanding Organizational Structures

Certificate in Principles of Business Administration (RQF)

Project Management

Understanding Project Life Cycle

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Understanding Project Life Cycle

The Concept of a Project Life Cycle

  • A Project Life Cycle refers to the sequential stages a project goes through from its initiation to its closure.
  • This is a crucial concept in project management because it aids in effectively planning, organising, and controlling project tasks.
  • It provides a framework for managing any type of project, regardless of the industry or sector.

Four Main Phases of the Project Life Cycle

  • A typical project life cycle consists of these four phases: Initiation, Planning, Execution and Closure.

Initiation Phase

  • This is the initial stage where the need or problem is identified, and the decision is made to launch a project to address it.
  • It includes defining the project purpose, objectives, and scope, and conducting a feasibility study.
  • The outcome of this phase is typically a project proposal or a project charter which needs approval before proceeding to the next phase.

Planning Phase

  • This stage involves creating a roadmap for the project. It comprises developing detailed project plans, schedules, and budgets.
  • Risk identification and management strategies are developed here.
  • The output will be a comprehensive project management plan, which guides all subsequent stages.

Execution Phase

  • This is the stage where the project team performs the tasks and activities outlined in the project plan.
  • The team creates the project deliverables and meets the project objectives.
  • Regular reviews of the project's progress against the plan, and adjustments if necessary, are crucial at this stage.

Closure Phase

  • This is the final phase wherein the project is brought to an end.
  • It involves delivering the final product or service, and the assessment of project performance against the original plan.
  • Key documents such as a project closure report and a project evaluation report are prepared during this phase.

Importance of the Project Life Cycle

  • The project life cycle helps to ensure that everyone involved in a project -from the project team members to the stakeholders- understand the progress, and know what to expect at each stage.
  • It aids in managing risks and changes effectively.
  • It provides an organised structure for project management and reassures stakeholders of the project's viability and success at every step.

Remember, an effective grasp of the Project Life Cycle is essential in understanding the continuous nature of project management and contributes to achieving project objectives successfully within the agreed time, cost, and quality constraints.

Course material for Certificate in Principles of Business Administration (RQF), module Project Management, topic Understanding Project Life Cycle

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