Health and Social Care
Building Positive Relationships in Health and Social Care
Types of Relationship
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Types of Relationship
Types of Relationship in Health and Social Care
Professional Relationships
- Are between care practitioners and service users, or between colleagues in the care setting.
- Governed by professional boundaries which must be respected.
- Often regulated by professional codes of conduct.
- Should remain objective and unbiased, and personal feelings or opinions should not interfere.
- Needs to involve mutual respect, good communication and understanding.
- Includes aspects such as confidentiality, appropriate behaviour, and maintaining a professional distance.
Personal and Intimate Relationships
- Develops between friends, family members, or romantic partners.
- May also develop as a result of a long-term care relationship, although professional boundaries must be respected.
- Can provide necessary emotional support and companionship to service users.
- Usually characterised by mutual understanding, emotional attachment, and closeness.
Therapeutic Relationships
- Therapeutic relationships are created between care practitioners and service users with a specific goal to support healing or recovery.
- Requires high levels of trust and reliability.
- Often has a structured nature, including durations, frequency, venue, and purpose of meetings which are pre-decided.
- Care practioners must display empathy, patience, non-judgemental attitude and excellent listening skills.
- Important for effective delivery of therapies or treatments.
Casual Relationships
- Casual relationships might occur in care settings between service users, or between service users and staff outside a professional context.
- These relationships would typically be non-committal and less focused on deeper emotional connections.
- They can provide social interaction, light-hearted conversation, and an ease from the more intense, formal relations in the care setting.
Involuntary Relationships
- Involuntary relationships are those where there's some level of compulsion involved, e.g. a patient assigned to a particular doctor or a child under foster care.
- These relationships might not develop out of personal preference, but over a period, they might evolve into significant relationships.
- They require special considerations to ensure the well-being and comfort of the service user involved.
Online Relationships
- These are increasingly common in modern healthcare, often as part of telehealth services or online support groups.
- Require careful handling, particularly around issues of confidentiality, privacy, and security.
- Can offer greater accessibility for service users who may be unable to travel or live in remote locations.
Formal Care Relationships
- These are created between care provider organisations, statutory bodies, and service users.
- They typically involve a legally binding agreement or contract which set out the rights and responsibilities of all involved parties.
- They are essential for maintaining standards of care, ensuring accountability, and protecting the rights of service users.
Informal Care Relationships
- These typically form between service users and friends, neighbours or family members who assist in any informal capacity.
- They play a crucial role as they are often driven by affection, empathy and the inherent motivation to help another person.
- They usually do not involve a professional contract and are often not remunerated.