Level 3 Property and Housing BTEC

This subject is broken down into 68 topics in 15 modules:

  1. Introduction to the Property and Housing Sector 4 topics
  2. Property Law and Regulations 6 topics
  3. Residential Property Management 5 topics
  4. Commercial Property Management 5 topics
  5. Property Valuation and Investment 5 topics
  6. Property Development and Planning 5 topics
  7. Housing Management and Policy 5 topics
  8. Building Construction and Surveying 5 topics
  9. Urban and Rural Land Management 4 topics
  10. Facilities Management 4 topics
  11. Estate Agency Practice 4 topics
  12. Sustainability and the Built Environment 4 topics
  13. Construction and Design Management 4 topics
  14. Property Marketing and Negotiation 4 topics
  15. Residential Leasehold Management 4 topics
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  • 15
    modules
  • 68
    topics
  • 26,726
    words of revision content
  • 3+
    hours of audio lessons

This page was last modified on 28 September 2024.

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Property and Housing

Introduction to the Property and Housing Sector

The history of property and housing in the UK

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The history of property and housing in the UK

Early Housing History

  • The earliest forms of housing in the UK were simple structures built from available materials such as wood, stone and animal hides.

  • In the Roman era, more complex buildings were constructed using brick and cement, with some homes fitted with under-floor heating systems called hypocausts.

  • Medieval homes were typically timber-framed, with walls filled in with wattle (woven wooden strips) and daub (a mixture of straw and mud).

  • Tudor and Stuart periods saw the development of more elaborate housing designs, with increased use of brick and stone, and features such as gabled roofs and long galleries.

The Industrial Revolution

  • The Industrial Revolution led to massive urbanisation and the growth of large cities. This brought about a huge demand for housing to accommodate the influx of workers coming to work in the factories.

  • Working-class housing was often of poor quality and overcrowded, leading to slums. Many lived in back-to-back houses, which were densely packed and lacked fresh air and sunlight.

  • Public health reforms in the Victorian era led to improved sanitation and better designed buildings.

20th Century and Beyond

  • The Housing Act of 1919 included a commitment to improve housing conditions and make 'homes fit for heroes' following World War I.

  • Council housing was introduced to provide affordable accommodation for the working class.

  • After World War II, there was a massive effort to rebuild, resulting in a boom in house building. Many of these were prefabricated homes to meet urgent demand.

  • The Housing Act of 1980 allowed council house tenants to purchase their homes. This was known as the 'Right to Buy' scheme.

  • In recent years, there has been increased interest in sustainable and green housing solutions, with an emphasis on energy efficiency and limiting environmental impact.

Influence on Modern Property and Housing

  • The rich tapestry of the UK's housing history has shaped today's property sector. Victorian terraced houses, Edwardian semi-detached homes, post-war council estates and modern high-rise flats all contribute to the UK's unique housing landscape.

  • The shift towards homeownership in the late 20th century formed a significant part of the modern UK identity, though the balance is shifting again due to rising property prices, fueling an increase in rented properties.

  • Regeneration schemes in the 21st century aim to address urban decay and reinvest in impoverished communities, transforming older industrial areas into desirable residential spots.

  • Current UK housing policy continues to grapple with the issues of affordability, availability, and sustainability.

Course material for Property and Housing, module Introduction to the Property and Housing Sector, topic The history of property and housing in the UK

Property and Housing

Housing Management and Policy

Best practices in housing management and tenant support

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Best practices in housing management and tenant support

Best Practices in Housing Management

Service Delivery and Maintenance

  • Delivering high quality and responsive repair and maintenance services is central to tenant satisfaction.
  • Regular inspections and preventive maintenance can help avoid costly major repairs.
  • Ensure all repairs are completed to a high standard and to the tenant's satisfaction.
  • Contract with reliable service providers, and hold them accountable for delivering a timely service.

Communication and Engagement

  • Adopt a resident-centred approach, viewing tenants as valued customers rather than passive recipients of housing services.
  • Develop clear and respectful communication channels to engage with tenants on an ongoing basis.
  • Regularly publish information about the housing provider’s activities, ensuring this is accessible and understandable to all tenants.
  • Establish complaint handling procedures that are easy to understand and use. Deal with complaints promptly and effectively.

Tenant Support and Welfare

  • Promote tenant empowerment and engagement; involve tenants in decisions that affect them.
  • Support tenants with additional needs; this could include provision of adapted homes for disabled tenants, support for elderly tenants, or specific services for those facing homelessness.
  • Adopt preventive measures to avoid situations where tenants fall into rent arrears; this could involve advice on budgeting and debt management.
  • Build links with other support services, for example, social services, health services, or employability services, to ensure tenants can be signposted to additional support when needed.

Housing Policy and Regulatory Compliance

  • Understand and comply with all relevant housing laws and regulations.
  • Keep up-to-date with government policy developments and initiatives that may affect housing management and tenant services.
  • Develop policies and procedures that help ensure compliance with relevant legislation.
  • Regularly review and update company policies and procedures to ensure they reflect both the current legislative context and best practice in housing management.

Continuous Improvement and Innovation

  • Use systems to monitor satisfaction levels and identify areas for service improvement.
  • Evaluate and learn from complaints and compliments.
  • Actively seek tenants' views and feedback, using this to inform changes to services.
  • Invest in staff training and develop housing management expertise within the organization.
  • Be open to new methods of service delivery and management; innovation can lead to enhanced services and operational efficiencies.

Course material for Property and Housing, module Housing Management and Policy, topic Best practices in housing management and tenant support

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