Pre-Vocational Study
Personal and Social Development
Communication and social skills
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Communication and social skills
Communication Skills
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Verbal communication refers to the use of sounds and language to convey a message. Examples include speaking face-to-face or on the phone and audio recordings.
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Non-verbal communication is vital to understand as it incorporates gestures, body language, facial expressions and eye contact. It can often express more meaning than words themselves.
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Written communication involves expressing ideas and thoughts through writing, this could be via text message, email, or written note.
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The importance of listening carefully and showing respect to the speaker cannot be overstated. Active listening promotes better understanding and rapport.
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Questioning effectively can help gather more information and clarify misunderstanding.
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Communicating with empathy is about understanding another person’s feelings and beliefs. It plays a significant role in fostering positive relationships.
Social Skills
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Empathy is the ability to understand and share the feelings of others. It plays a vital role in building healthy relationships.
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Teamwork involves multiple individuals working together to achieve a common goal. Being able to function effectively within a team can be beneficial in many aspects of life.
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Problem-solving abilities can help you address social situations effectively. These can be improved through practice.
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Respecting diversity is about understanding and appreciating differences in people's beliefs, values and cultures. It’s a key ingredient for social harmony.
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Practicing good work habits – like punctuality, responsibility, and effort – can help you excel in academic and professional environments.
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Dealing with conflict effectively and positively can help maintain a healthy social environment. This involves having good negotiation skills, recognising and managing emotions appropriately, and being able to compromise.
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Motivation and goal setting are powerful things. They can help you set a direction in life and inspire you to keep going even when times are tough.
