Level 1 Award in an Introduction to Working in Customer Service (RQF) TQUK
Full course content, a smart revision plan and instant past paper feedback for Level 1 Award in an Introduction to Working in Customer Service (RQF) TQUK.
Content Overview
50 topics in 5 modules
- βοΈ Understanding the Organization 10 topics
- βοΈ Interpersonal and Personal Skills for Customer Service 10 topics
- βοΈ Dealing with Customers 10 topics
- βοΈ Understanding Customers and Customer Retention 10 topics
- βοΈ Communicating with Customers 10 topics
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