Adapt help centre
How can we help?
A little guidance for your next step. Find answers and get back to learning.
Explore our step-by-step guides
Step-by-step guides
Set up your account, plan your revision and get more from Adapt.
Using the student app
- Get started with the student app
- Build your first revision plan
- Balance revision around a busy week
- Plan revision towards mocks or exams
- Break a homework deadline into manageable sessions
- Revise a topic from notes to practice
- Answer quiz questions and use hints
- Use quiz feedback to choose your next step
- Review your progress and confidence
- Add another way to sign in to your student account
- Restore purchase access after changing device
- Listen to a topicâs revision notes
- Report a problem with notes, a question or feedback
Parents, purchases and support
- Iâve paid â how do I finish setup?
- What does âPending student connectionâ mean?
- Which account should I use to log in?
- What is included in Premium and Parent Portal?
- I canât find âManage payment accountâ
- What do activity, confidence and streaks mean?
- Can I correct the student linked to a purchase?
- How do I explore progress by subject and date?
- How do I contact Adapt support?
Browse by topic
From your first revision plan to managing your account.
69 help articles
Payments and Subscriptions
8 articles
- How do I cancel my subscription?
- How do I change my billing plan?
- How do I change my subscription level?
- How do I change my subscription?
Parent FAQs
18 articles
- Can I access the app?
- Can I add multiple children under one parent account?
- Can I try the Parent Portal?
- Can I use the same email for the parent portal and the student app?
Student FAQs
34 articles
- Add a subject to your plan
- Can I use the same email for the parent portal and the student app?
- Change the Adapt colour theme
- Change what modules and topics are in your plan
Subject Coverage
6 articles
- Do you have X subject?
- What exam boards are included?
- What qualifications are included?
- What subjects are included?
Schools FAQs
1 article
General
2 articles