I’ve paid — how do I finish setup?

After a website purchase, connect the plan to your child’s own Adapt student account so it appears in your Parent Portal.

Finish setup after checkout

1. Continue from the payment confirmation page. If you are asked to sign in, use the parent email address used to pay. For current web purchases, you created or logged into this parent account before payment.
2. Enter your child’s actual student-account email. Ask them to check it in their Adapt account settings. It must be different from your parent email.
3. Select Continue and work through the remaining setup screens.
4. Check the Student connection message, then select Go to Parent Portal.

If your child has not created their student account yet, the connection can wait for them to create one using the email you entered. See what each connection message means.

I closed the confirmation page

Log in to your Parent Portal. Check for Pending student connection and follow the options shown. If the dashboard finds an unfinished purchase, select Click here to finish setup beside that purchase. Older purchases may also have a setup link in the confirmation email; check your spam folder.

My purchase details have not appeared

If the confirmation page says it cannot find your purchase details, select Try again. If it still cannot find them, contact support with the parent email used to pay, the purchase date and any reference shown. We can investigate the existing purchase.