Parent FAQs
How do I access my parent portal?
By the Adapt team
Log in to your Parent Portal using the parent email address and password you used when buying your plan. For current web purchases, you create or log in to your parent account before payment. Afterwards, you enter your child’s email to connect the purchase to their student account.
Your parent account and your child’s student account need different email addresses. If you cannot remember your parent password, use the password reset page.
If you have paid but cannot see your child in the dashboard, follow any finish setup or Pending student connection instructions shown there. For an older purchase, also check the confirmation email and spam folder for a setup link.
If you paid through the student app, see how to access the Parent Portal after an app purchase.
If you still need help, contact support with the parent email used to pay and any purchase or support reference.