How do I cancel my subscription?

If you paid through the App Store or Google Play

Open your subscriptions in the store where you paid, select Adapt and follow the store’s cancellation steps.

If you paid on the website

1. Log in to your Parent Portal.
2. Open Account.
3. Select Manage payment account and follow the billing portal’s cancellation options.

If you cannot find the billing controls or are unsure which account was used, contact support with the email address used to pay.

Cancelling a recurring subscription stops future renewals. Access normally continues until the end of the paid billing period. Exam-period and lifetime web plans are one-time purchases rather than recurring subscriptions.

For refund information, see our cancellation and refunds terms.