Which account should I use to log in?

Parents and students have separate Adapt accounts. Choose the login that matches what you want to do.

I want to view my child’s progress

1. Open the Parent Portal login.
2. Enter your parent email address and password. For a website purchase, use the account you created or logged into before paying.
3. Once signed in, open your child’s entry from the dashboard.

Use your own parent email here. If you enter a student account, the portal tells you it is for parent and teacher accounts and asks students to use the Adapt app.

I want to study

Use your student account in the Adapt web app or the mobile app. This is the account whose actual email should be entered when a parent links a purchase.

Your parent account and the linked student account must use different email addresses. See how to find your child’s account email.

I cannot sign in as a parent

Use the Parent Portal password reset page if you have forgotten the password. If you are already signed into another parent account, open Account → Logout first.

Signing in and connecting a purchase are separate steps. If you can sign in but your child is missing, follow finish setup after paying. For an unresolved login problem, contact support and choose Signing in or managing an account.