Level 1 Certificate in IT User Skills (ITQ) (RQF) TQUK
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50 topics in 5 modules
☑️ Understanding Computer Systems 10 topics
- Brief overview of different computer systems
- Understanding hardware components of a computer
- Basic understanding of computer software
- Introduction to operating systems
- Use of various input tools and devices
- Understanding storage devices
- Network basics: LAN and WAN
- Understanding file structures and directory hierarchies
- Troubleshooting common computer problems
- Cybersecurity essentials: viruses, malware, firewall
☑️ Using the Internet and Email 10 topics
- How the internet works: browsers, URLs, HTTP
- Searching effectively using internet search engines
- Online safety: secure websites, cookies, privacy settings
- Communicating online: email, chat, video conference
- Understanding and using cloud storage services
- Downloading and uploading files
- Understanding electronic communication etiquette
- Email functions: sending, receiving, attachments
- Recognising and dealing with spam and phishing attacks
- Safety and best practices while using social media
☑️ Introduction to Office Applications 10 topics
- Basics of word processing applications
- Creating, editing, and formatting documents
- Using spreadsheet applications: entering data, basic formulas
- Creating presentations: slide designing, adding multimedia elements
- Using database applications: entering data, simple queries
- Saving and printing documents
- Collaborating on documents online
- Using templates and ready-made formats in office applications
- Understanding page setups, margins and headers/footers
- Using help functions in office applications
☑️ IT Security Fundamentals 10 topics
- Importance of secure passwords
- Online scams and fraud awareness
- Safe internet browsing practices
- Updates and patches for software security
- Understanding backup and system recovery
- Safe handling and disposal of IT equipment
- Basics of data encryption
- Basics of Wi-Fi security
- IT policies and laws concerning data security
- Privacy settings on online platforms and services
☑️ Fundamentals of Graphic Designing and Publishing 10 topics
- Understanding graphic design elements: colours, shapes, typography
- Basics of graphic software applications
- Designing a flyer or poster
- Cropping, resizing and retouching photos
- Creating simple animations and using clip arts
- Basics of designing a webpage
- Using online graphic design tools
- Understanding colour theory application in design
- Basics of UX (User Experience) and UI (User Interface) design
- Understanding publishing formats: print, online
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