Level 2 Certificate in Employability Skills (RQF) TQUK
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60 topics in 6 modules
☑️ Understanding and Applying Workplace Behaviours 10 topics
- Professional conduct in the workplace
- Understanding organisational culture and ethics
- Ethical Issues and behaviours related to work
- Importance of collaborating effectively with colleagues
- Managing conflicts and difficult situations at work
- Understanding the significance of honesty and integrity
- Handling constructive feedback and criticism
- Significance of flexibility and adaptability in work situations
- Importance of leadership and taking initiatives
- Importance of punctuality and time management
☑️ Communication Skills for Employment 10 topics
- Use of verbal and non-verbal communication
- The role of active listening in effective communication
- Use of digital tools for effective communication
- Communication in diverse teams and different organisational structures
- Negotiation skills in a professional context
- Techniques for making effective presentations
- Communication during conflict and confrontation
- Understanding cultural sensitivities while communicating
- Effective writing for professional communication
- Communicating with stakeholders and clients
☑️ Developing a CV and Job Application Skills 10 topics
- The structure of an effective CV
- Adapting your CV according to job requirements
- Writing compelling job application letters
- Understanding job advertisements and descriptions
- Understanding the recruitment process
- Skills and strengths to highlight in a CV and job application
- Avoiding common mistakes in CV and job applications
- Conveying transferable skills and experiences in a CV
- Gathering and showcasing references
- Preparing digital profiles for job searches
☑️ Interview Skills for Job Applicants 10 topics
- Preparing for an Interview
- Understanding common interview questions
- Highlights from CV to discuss in an Interview
- Positive body language during an Interview
- Techniques to handle stress during an Interview
- Effectively demonstrating skills and experiences
- Asking effective questions during an Interview
- Follow-up after an Interview
- Handling rejection after an Interview
- Understanding different types of Interviews (Structured, Unstructured, Panel)
☑️ Understanding Rights and Responsibilities at the Workplace 10 topics
- Understanding employment contracts
- Legal rights of employees in the workplace
- Confidentiality and data management rights
- Understanding professional boundaries at work
- Dealing with workplace harassment and bullying
- Health and safety rights at the workplace
- Procedures to report workplace concerns
- Understanding trade unions and professional associations
- Equality and diversity rights at work
- Pensions and retirement policies at work.
☑️ Career Development Skills 10 topics
- Identifying Personal and career goals
- Understanding skills and qualification required for a career
- Understanding Career Pathways and Progression routes
- The role of Continuous Professional Development (CPD)
- Importance of work life balance
- Accessing career support services
- Building a professional network for career development
- Lifetime learning for career advancement
- Understanding the challenges and opportunities in career development
- Balancing Personal and professional life for career growth.
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