Level 2 Certificate in Healthcare Support Services (RQF) TQUK
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60 topics in 6 modules
☑️ Introduction to Health, Social Care and Children's Young People's Settings 10 topics
- Understanding Different Types of Care Settings
- Roles and Responsibilities in Care
- Understanding Legislation, Policies and Procedures
- Health and Safety Practices
- Equality, Diversity and Inclusion
- Communication and Personal Relationships in Care
- Importance of Confidentiality in Care
- Infection Control Practices
- Duty of Care
- Safeguarding and Protection of Vulnerable Individuals
☑️ Role of the Health and Social Care Worker 10 topics
- Interpersonal Skills for the Health Care Support Worker
- Importance of Teamwork in Health Care
- Record Keeping
- Maintaining a Safe, Healthy and Secure Environment for individuals
- Rights and Preferences of Individuals in Care
- Delivering Care Services Promoting Rights
- Handling Information in a Care Setting
- Understanding Work Health and Safety in Care Settings
- Dealing with Incidents and Emergencies in a Care Setting
- Continuing Professional Development
☑️ Personal Development in Health, Social Care or Children's and Young People's Settings 10 topics
- Reflective Practice and Assessment
- Developmental Needs and Methods to Meet Them
- Different Ways of Learning
- Developing and Implementing a Personal Development Plan
- Reviewing and Updating a Personal Development Plan
- Seeking Feedback for Development
- Importance of a Healthy Work-Life Balance
- Responding to Changes in Circumstances or Needs
- Documenting Achievements and Changes
- Importance of Updating Skills and Knowledge
☑️ Principles of Supporting an Individual to Maintain Independence 10 topics
- Understanding Individual Needs for Independence
- Tools and Techniques for Promoting Independence
- Encouraging Active Participation in Activities
- Promoting Physical Health and Emotional Well-being
- Approaches for Encouraging Independence in Daily Living
- Importance of a Person-Centered Approach
- Recognizing and Responding to Changes in Individual’s Needs
- Confidentiality and Privacy when Supporting Independence
- Risk Assessment and Management in the Context of Independence
- Approaches to Problem Solving in Context of Independence
☑️ Communication in Health, Social Care or Children's and Young People's Settings 10 topics
- Principles and Practices of Communication
- Overcoming Barriers to Communication
- Communication Theories and Their Application in Care Settings
- Different Forms of Communication in Care Settings
- Responding to an Individual's Communication Needs
- Communicating Complex and Sensitive Information
- Promoting Effective Communication Within A Team
- Understanding and Applying Confidentiality in Communication
- Documenting and Maintaining Records of Communication
- Importance of Regular and Accurate Information Sharing
☑️ Principles for Implementing Duty of Care in Health, Social Care or Children's and Young People's Settings 10 topics
- Understanding the Concept of Duty of Care
- Addressing Dilemmas and Conflicts Related to Duty of Care
- Responding to Complaints and Criticism
- Managing Risks and Ensuring Safety
- Applying Principles of Duty of care in Different Situations
- Understanding Consequences of Non-Compliance to Duty of Care
- Supporting Rights and Choices of Individuals While Fulfilling Duty of Care
- Involving Individuals in Planning and Decision Making
- Documentation and Record Keeping in the Context of Duty of Care
- Policies and Legal Aspects of Duty of Care
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