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Level 2 Certificate in IT User Skills (RQF) TQUK

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Content Overview

40 topics in 4 modules

  1. ☑️ Introduction to IT Systems and Tools 10 topics
    • Understanding Different IT Systems
    • Operating Systems: Windows, Mac, and Linux
    • Usage of Internet Browsers
    • Cloud Technologies: Google Drive, Dropbox, iCloud
    • Mobile Technologies: Android, iOS
    • Social Media Platforms: Facebook, Twitter, Instagram, LinkedIn
    • Introduction to MS Office Suite
    • Email Management: Outlook, Gmail
    • Basic Understanding of Network Fundamentals
    • Identifying Various Types of Softwares: System Software, Application Software, Malware
  2. ☑️ Using IT Systems and Tools 10 topics
    • Using OS Functions: File Management, Installing and Uninstalling Applications, Using Control Panel
    • Internet Usage: Web Search techniques, Using Email, Online Safety
    • Cloud Technologies: Uploading and Downloading Files, Sharing Documents
    • Mobile Technologies: Using Apps, Setting up Email, Using Maps and Navigation
    • Social Media Management: Posting Updates, Privacy Settings, Reporting Issues
    • Using MS Office Suite: Creation and Management of Documents, Spreadsheets, Presentations
    • Understanding and Using Email Features: CC, BCC, Attachments, Spam Filtering
    • Introduction to Online Collaboration Tools: Teams, Zoom, Google Meet
    • Downloading and Installing Software
    • Basic Troubleshooting Techniques
  3. ☑️ IT Security and Safety 10 topics
    • Understanding IT Risks and Threats
    • Basics of Antivirus and Firewalls
    • Password and Authentication Techniques
    • Understanding Phishing and Other Scams
    • Protecting Personal Information Online
    • Safe Use of Social Media
    • Backing up Data
    • Understanding Cyber Laws and Ethics
    • Introduction to Encryption and Cryptography
    • Cyber Bullying Awareness and Protection
  4. ☑️ Software Development and Coding 10 topics
    • Understanding of Programming Concepts
    • Basic Coding: Python, Javascript
    • Web Development Basics: HTML, CSS
    • App Development Basics: Android Studio, Swift
    • Testing and Debugging: White Box and Black Box
    • Understanding Databases: SQL
    • Basics of Data Structures and Algorithms
    • Introduction to Machine Learning
    • Basics of Game Development
    • Software Development Life Cycle (SDLC)

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