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Level 2 Certificate in Preparing to Work in Adult Social Care (RQF) TQUK

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Content Overview

50 topics in 5 modules

  1. ☑️ Module: Principles of Communication in Adult Social Care 10 topics
    • Different Reasons People Communicate
    • Effective Communication in Social Care
    • Principles of Communication
    • Observing an Individual's Reactions When Communicating
    • Non-Verbal Communication Messages
    • Factors to Consider When Promoting Effective Communicating
    • Ways to Check Understanding
    • Identifying Communication Barriers
    • Relevance of Confidentiality in Social Care
    • Skills Needed in Effective Communication
  2. ☑️ Module: Diversity, Equality and Inclusion in Adult Social Care 10 topics
    • Importance of Equality and Inclusion
    • Importance of Diversity
    • Direct and Indirect Discrimination
    • Inclusive Practice and its Importance
    • Effects of Discrimination in Adult Social Care
    • Personal Beliefs and Attitudes Impacting on Inclusive Practice
    • Challenging Discrimination Strategies
    • Legislation and Codes of Practice Related to Diversity
    • Terminologies of Diversity, Equality and Inclusion
    • Action Plan for Promoting Equality and Inclusion
  3. ☑️ Module: Safeguarding in Adult Social Care 10 topics
    • Role of Social Care Worker in Safeguarding Individuals
    • Different Forms of Abuse and Exploitation
    • Signs and Symptoms of Different Types of Abuse
    • Actions to Take in Response to Evidence of Abuse
    • Actions to Take in Response to Alleged Abuse
    • Importance of an Agreed Scope of Safeguarding
    • Ways in Which a Social Care Worker Might Reduce Likelihood of Abuse
    • Measures Designed to Safeguard Vulnerable Adults
    • Recognition of Potential Abuse by Others within the Workplace
    • Dealing with Stress Resulting from Abuse or Harm
  4. ☑️ Module: Duty of Care in Adult Social Care 10 topics
    • Meaning of Duty of Care in a Social Care Context
    • Dilemmas that may arise between duty of care and individual's rights
    • Support Mechanisms for Addressing Dilemmas
    • Consequences of Actions that may lead to harm/injury
    • Dealing with Complaints
    • Agreed Ways of Working
    • Responding to Complaints of Harm or Injury
    • Managing Liability in Duty of Care
    • Legislation Relevant to Duty of Care
    • The Role of Risk Assessment in Enabling Duty of Care
  5. ☑️ Module: Role of Social Care Worker 10 topics
    • Key Responsibilities of a Social Care Worker
    • What is meant by Agreed Ways of Working
    • Importance of Full and Up-to-Date Details of Agreed Ways of Working
    • The Impact of Own Role on Service Provision
    • How Own Role Links to the Wider Social Care Sector
    • The Range of Roles and Services Within the Adult Social Care Sector
    • The Responsibilities of the Social Care Worker
    • Approaches to Handling Comments and Complaints
    • The Importance of Partnership Working
    • Recognise potential emergencies and take appropriate action

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