Level 2 Certificate in Principles of Customer Service (RQF) TQUK
Full course content, a smart revision plan and instant past paper feedback for Level 2 Certificate in Principles of Customer Service (RQF) TQUK.
Content Overview
50 topics in 5 modules
- ☑️ Understanding the Organisation 10 topics
- ☑️ Preparing to Deliver Excellent Customer Service 10 topics
- ☑️ The Effectiveness of Customer Service 10 topics
- ☑️ Communication in the Customer Service Role 10 topics
- ☑️ Principles of Working in a Team 10 topics
Level 2 Certificate in Principles of Customer Service (RQF) TQUK Revision Content
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