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  3. Level 3
  4. Diploma for Customer Service Specialist (RQF)
  5. TQUK

Level 3 Diploma for Customer Service Specialist (RQF) TQUK

Full course content, a smart revision plan and instant past paper feedback for Level 3 Diploma for Customer Service Specialist (RQF) TQUK.

Content Overview

80 topics in 8 modules

  1. ☑️ Understanding Customer Service Environment 10 topics
  2. ☑️ Principles of Business 10 topics
  3. ☑️ Managing Personal and Professional Development 10 topics
  4. ☑️ Resolving Customer Service Problems 10 topics
  5. ☑️ Understanding Customers and Customer Retention 10 topics
  6. ☑️ Principles of Team Leading 10 topics
  7. ☑️ Sales Techniques and Negotiation Skills 10 topics
  8. ☑️ Delivering Customer Service on Social Media 10 topics
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Level 3 Diploma for Customer Service Specialist (RQF) TQUK Revision Content

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