Level 3 Diploma for Customer Service Specialist (RQF) TQUK
Full course content, a smart revision plan and instant past paper feedback for Level 3 Diploma for Customer Service Specialist (RQF) TQUK.
Content Overview
80 topics in 8 modules
- ☑️ Understanding Customer Service Environment 10 topics
- ☑️ Principles of Business 10 topics
- ☑️ Managing Personal and Professional Development 10 topics
- ☑️ Resolving Customer Service Problems 10 topics
- ☑️ Understanding Customers and Customer Retention 10 topics
- ☑️ Principles of Team Leading 10 topics
- ☑️ Sales Techniques and Negotiation Skills 10 topics
- ☑️ Delivering Customer Service on Social Media 10 topics
Level 3 Diploma for Customer Service Specialist (RQF) TQUK Revision Content
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